You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about A.G. Automotive & Diagnosis:
They were quick and responsive, went the extra mile on the repairs, got everything directly from the dealer, car looks great. Also they're a mom and pop so they have great customer service, are trustworthy and dependable.Dan Jacobs
Thank you Chuck for your help. Needed a water pump for an F150 Chuck took care of me in 3 days and in this time it is hard to find parts but he was able to. He even took me behind to see what parts were replaced and showed me before he even brought it down the lift. Keep up the great work. Did I mention the competitive prices.Rodri Topez
This place is fantastic. I'd just purchased a used car, that seemed to be in good condition. But after having the car for only 6 days, I was driving on 118, & suddenly the muffler/exhaust came loose & started dragging underneath the car! I know very little about cars. (I couldn't even name the part that had fallen out until someone else told me!) I'm also a rather petite female, so I'm very aware of what an easy target I appear to be, whenever I walk into a repair shop. Its easy to bs or convince someone like me, who's relatively ignorant about the internal workings of their vehicle, to pay for unnecessary or over priced parts, repairs, etc. So it's always a headache whenever I've had to bring a car in for repairs. However, this time was surprisingly different. I called around to several mechanics & repair shops, & AG Automotive was not only the first to get back to me, but they were very friendly, & able to fit me in same day. When I got to the shop, Tammy greeted me right away, & instantly made me feel comfortable. She got all of my info, & showed me where I could hang out & wait, until the mechanic was able to look at my car. (They have a nice, air conditioned waiting room, with TV, water, etc.) After they lifted my car, Chuck, the mechanic, came & asked me to come look underneath. He explained everything to me in terms that even I could understand. He said the car had likely been in a place with saltwater or snow, as the underside of car was very rusted. Because of how rusted the exhaust was, it had become almost brittle in the area that broke. And since the hanger/bracket, that usually sits underneath the area to hold things in place, was missing, when it broke, it fell & was being dragged underneath the car. Chuck gave me 2 options. He told me I could replace it, or for a lower price, he could weld it back in place & create/attach a new hanger, that would be a temporary fix, but should last long enough, until I am able to do the replacement. I ended up going with the 2nd option for now. I thought I'd probably have to leave the car overnight, as it was late afternoon by then. But Chuck said if I was willing to wait, he may be able to get it done that evening. So I decided to stick around, & I am so happy I did, because he was able to get it done that day. (He even stayed late, until almost 10:00p.m. to finish it for me!) The entire experience was wonderful. From the time I arrived there, until the time I drove away, I was made to feel welcome & comfortable. Every person I interacted with here, was polite, helpful & respectful, & seemed genuinely sympathetic to my situation. They were fast, their pricing was very reasonable, & I never once felt like they were trying to take advantage or capitalize on the fact that I know so little about cars. It was awesome. I've always wanted a regular mechanic, who I can trust, & bring my car to when things like this happen. And I believe I have found that in Chuck. I hope to replace the exhaust in the next couple weeks, & I will most definitely be returning to AG Automotive to have the work done! (**Note: For anyone who is a dog lover, like myself, there was also a super handsome, very sweet German Shepard named Lobos there. Who kept me company in the waiting room, while they took care of my car!)Bre Lee
I did have a problem with the transmission of my 2013 Nissan Murano and another shop troubleshoot the problem and I was told I needed a new transmission, the price was $4,600 plus tax. I then took the car to A. G. Automotive & Diagnosis at 6824 Aura Ave, Reseda, CA 91335 and Chuck fixed the vehicle at a fraction of the price because the vehicle did not need a new transmission. Chuck thank you very much for all of your help and the way you professionally took care of my car and the great communication. Once again thank you very much.Arnaldo Sanchez
We brought our Mazda CX-5 in for an AC check, just a week after our Ford Fusion which needed numerous hose replacements. We've been using A.G. for a handful of years now for the Fusion, while the Mazda was serviced by the dealer until the warranty just recently expired. My Fusion was at A.G. for about a week which was a little bit longer than expected. But I realized that parts and shipping can have delays due to all the supply chain issues going on right now. And it helped in finding cheaper parts as they were able to shop around, which lowered my charge from the original quote. So, a week later, we decided to bring our Mazda in, basically without any appointment. The dealer wanted an insane amount of money to refresh the AC. But A.G. checked and repaired our AC issue and got it in and out in the same day. I think they did it so quick as a quiet courtesy for the delay with the Fusion, which, in my opinion, shows great customer service. We will continue using A.G. for all our auto repairs, as well as recommend them to our friends and family. Chuck is a cool, up front guy and the two women who handle the administrative work and the customers, Amber and Tammy, are very friendly and courteous.Nokturnal1
Tammy and Amber were very helpful and nice, I think they both took an hour each to explain stuff to me. Not the cheapest shop ,but it's worth it in LA, I'll never take my car to a cheap shop to be lied to again. I would recommend anyone to come here if you care about your car.Rease Boyd
Amber is such a great addition to the team and is so welcoming! It was also cool hearing how she was a customer and is now a part of the team. She really listened and understood my financial limits during this visit and helped with no judgement.Alexander Phaphol
My regular mechanic has been really busy lately, and My daughter brings her Prius to A.G. Automotive, so I decided to try them out, and I was not disappointed. Chuck was very professional, and honest. He did fix the problem at hand, but did say he needed a few days to find the actual deep down cause of the problem so we will bring the car back very soon. He got the car back on the road, and I felt very at ease talking to him. He is very down to earth, and to the point. He is a mechanic you can send your kids or wife to and not worry about getting gouged or sold services that are not needed. Now granted they are a bit short handed right now, but they will get the job done. I feel like I have found a new mechanic, Also Thank you to Amber who answered the phone and got me in.Michael Reynolds
Excellent shop and service. They stayed open late just for me to pick up my car!WILL Anderson
All around amazing shop!! Some of the nicest and most up front people I've ever met. Aside from excellent customer service, there's no one I would trust more with my car. They got me in quickly and not only fixed my electrical issues, but made sure everything else on the car looked good. They even gave me a heads up on what I will be having to replace next! This shop is a rarity and will forever be my go to.Trinity Rose
These guys know there cars got a lot done for a very reasonable price I have zero complaints car runs great now!Ron Arouas
Chuck was great and he's a wealth of knowledge. AG was highly recommended by my local shop for a transmission service on my Ram 3500. He walked me through the things he looks for and the steps that he takes to do the job right. Doesn't hurt that their price was very competitive too.Jack Sandoz
Awesome. Mechanics and Melissa is awesome too!Amanda Suechting
Wheel bearing...how could one part cause so much noise, my ears were ringing. A.G Automotive found the issue quickly and charged a fair price. I am happy to have found them. My Focus ST is happy too.Ray M
Awesome service with great care. I was treated with the utmost respect and careRichard Watters
Came in to get oil changes for both mine and my wife?s car and had an electrical problem looked at on my wife?s car! They got us in early, got my car out fast and took care of all of the problems on my wife?s car by the next day! All in all they were great at AG auto ! Plus they recommended a great smog check guy !Belvis DeVille
The shop was very accommodating and got me in for the afternoon wheel alignment as a walk-in customer. Prices were reasonable and no nickle and diming me on service. What they quoted on the verbal estimate was honored and their follow-up after care was very impressive. The owner actually reads the reviews and was very responsive to my minor concern regarding the alignment printout. He immediately replied with apologizing for not having that attached to my receipt and quickly sent me my copy they had on record. He also awarded me a FREE oil change for my concern. I will definitely return for care at this shop.FRED BICOY
Great guy, great CS and most importantly very reliable.Ivaan Narvaez
These guys really go out of there way to help you. Only been there twice and they've already gone above and beyond the call on multiple occasions. You can't go wrong. Talk to ChuckBill Bridges
Love these guys!Jim Slaton
A.G. Automotive is by far the best auto diagnosis and mechanic in the San Fernando Valley. Their lead Master mechanic Chuck is extremely experienced and is able to diagnose the hardest of Engine and Electrical issues on just about every make and model. I took in my Porsche Panamera S to A.G. for their Oil and Lube service recently and was in and out in a flash. The car is purring now but it was not always the case. A few years back the engine seized and I was fortunate enough to be referred to A.G. for a tow in diagnosis. Chuck was so excellent in figuring out what the issue was that Porsche North America had little argument against a manufacturer defect and ended up covering a $16,000 repair. Prices are very fair and low for the level of expertise that you are getting. Highly recommended, especially when you don't know what is wrong with your car and need an honest mechanic to fix it for you.Larry Rodriguez
I've been coming back for years! Chuck and his staff are honest, reliable and he only recommends what's necessary and works with my pocket book. In these tight times, finding a mechanic that's watching out for you ...is priceless!!Lolly Ossman
Good experience...C.J. Green
My car - Dodge Charger R/T made a strange noise in the engine 2 weeks ago. I brought it to A.G. Automotive & Diagnosis and this is definitely the best decision. They told me my car had a lifters problem and I got my car back today. They are very professional, I feel like I'm working with a Dealership. Melissa, is very enthusiastic and professional. Chuck - owner of A.G. Automotive & Diagnosis and its workers, along with their experience, will take care of your car in the best way. A.G. Automotive & Diagnosis is a great place if you want to maintain or repair your vehicle.Tài Võ
The receptionist made me feel like I was a valued long time customer and they keep their word. I really appreciate the way they treated me and I'm sure to be back for my automotive needs.Khristian de los Angeles
This place has my business from now on! The best experience I've ever had with a mechanic. In the past, I've encountered sleazy mechanics who have tried to rip me off because I'm a young woman, and its made me very wary of trying out new places. But not here! Fast, friendly, and fair prices! Would recommend to anyone. Oh, and Michelle is hilarious!Kate Lockwood
Good serviceTom Coplen
I'm so glad to have found this place! They say in life, you've got to know a good doctor and a good lawyer but I'd also add good car mechanic to that - especially if you live in California - and i'm happy to say that I've now found mine! Chuck is worth his weight in gold for his expertise and rigor in solving your problem. I had previously gone to another place where they replaced a bunch of parts and charged a lot of money but actually did not end up solving my problem in the least! They then pointed me at replacing another very expensive part figuring that that's where the solution lay. I walked and found Chuck through Yelp where I will add my own glowing review. He deserves it. He quickly figured that another expensive part change was not going to fix the problem and identified the real issue at a fraction of the price of replacing a part needlessly. He's also great and patient with explaining the issues and even showing you the relevant parts if they've been pulled or are otherwise available to look at. The place is at a great, convenient location and you'll probably be greeted by Michelle at the front desk who is a delight and will make your visit to the mechanics a much more pleasant experience than you'd expect. She'll sort you out, take your info and make sure you're up to speed on everything that they're going to need to do to your vehicle. AG also has a really sophisticated web portal you'll have access to as a client where you can see a report of all the diagnostic results as well as all the work that will be performed. Cannot recommend this place enough.jin choung
It's uplifting to see people who work for giving service to the community than for quick money. AG Automotive helped me believe there are still good mechanics in the world. I would return just to see the smiling and friendly receptionist who went beyond her duty to help me. I can't remember last time I saw people who worked so passionately at their jobs. More power to you all. I'll definitely refer my friends here.Bita Enayati
AG is the real deal. The state of the art diagnosis let you see in real time the damage, parts and recommendation.Loyal Outten
Chuck and his guys are the best. Always up front and reliable. Wouldn't go to another shop.Eldho Thomas
Open and honest worked on my MINI Coupe. Fast turnaround time and good open communication.Christopher Banning
I recommend these guys for your work! They will never try to sell you something you don't need, and they will give you fast, professional service.Janice Edwards
Excellent is the word!!! I highly recommend A.G Automotive, they are honest people and friendly..... looking forward to working with them again and again I visited this place for the first time and I was much impressed. Right from the pampering and friendly reception from Michelle to the honest service. Chuck charged me less than half the minimum diagnostic charge because my car did not actually have a mechanical problem as earlier thought. Amazing they are.David Nicholas
I have had my two cars repaired here. These guys are absolutely the best. Outstanding level of professionalism and I strongly recommend taking any automotive vehicle for service.Emily Jordan
Excellent service..gopi krishna
Chuck at A.G. Automotive & Diagnosis is Amazing!! My check engine light was on and I needed to get my car smogged! I went to a few shops and was charged A LOT OF $$$$ and no one could Find or Fix the problem. Chuck was able to find & Fix the problem in a few hours!! He was able to fix it the First time... Not through replacing random parts until he got the right one!! He Knows what he's doing! He diagnosed the problem, got the part, fixed the problem!! Reasonable, Professional, Knowledgeable, Trustworthy! pretty much what I have been looking for in a Mechanic!!! THANK YOU CHUCK!! YOU HAVE A CUSTOMER FOR LIFE!!Richard A.
Excellent, intelligent, knowledgeable, friendly, and efficient. This was my second visit and it was the same as the first I was greeted promptly, they actually listened to me and fixed my car perfectly and I'm not easy. At last I now have a mechanic I not only can trust but refer to friends.Warren O.
My Dodge Cummins Diesel pickup suddenly started running rich and misfiring, had it towed to AG Automotive after talking to Chuck about the problem. He worked on it and found that the injector pump gear was bad, they never go bad but mine did and Chuck found and fixed it. My pickup runs great I will definitely recommend AG Automotive to others.Steve & Rochelle A.
Chuck has been working on my vehicles for years. I won't have any other mechanic look at my car. When I have AG AUTOMOTIVE do any work it's done right the first time, no comebacks!! AG is very reasonable and the job is done in a timely manner. Thanks Chuck for being there for me.Charlie G.
Excellent and quick service. Chuck and Jonathan we're great help and attentive as well. Thank you for the work and advice as well.Joseph S.
Thank you Chuck for helping a 75 yr old lady, my mother said you were so nice & caring she is VERY happy with your work and says she has a NEW mechanic, she knows she is in good hands.....and the price was about 200.00 less that what the dealership wanted to charge her. Thank you.Sylvia R.
I was very satisfied by the service AG Automotive & Diagnosis provided. I had taken my Honda Accord to the dealer who quoted me for service that was not needed. Chuck fixed my car for a reasonable price and in the future I will have him take care of all services and repairs for my car.Neelam D.
Very helpful and very polite. Tells you straight up what's wrong and gives you options.Dennis B.
My wife scheduled a last minute brake and oil change for me. He waited for me to bring in my car close to after hours, so that he could be able to work on it the next morning. He did an amazing job! You just earned yourself a permanent customer. Thank for taking care of my Truck Chuck!!!Katherine A.
Chuck was very knowledgeable as well as personable. He took time to ask all the right questions in order to accurately diagnose what was going on with my car. We will definitely be bringing our car to him from now on.George E.
Great service! Chuck have me an honest diagnosis and fair pricing! I'll definitely be back.Farley J.
Professional,polite,and finished the job on time and on budget. not only are they excellent mechanics but they truly fix what others can't. I recommend AG without hesitation At last a mechanic I trust and that's saying a lot.Warren O.
Chuck goes above and beyond for his customers.Ryan H.
Excellent customer service, great work...dependable. I told them i needed my car the next day. It was ready to go and they washed it for me. They don't take advantage!Vivian B.
Excellent service and work as always. Chuck takes time to explain everything and is completely transparent and upfront about what needs to be done. A truly honest guy who does great work on time and at fair prices.Ken J.
The Most honest mechanics in Los Angeles ! the most trustworthy people in that Garage waiting to answer you question and help you with your car! I highly recommend these people to everyone is seeking to deal with honest people and my thanks to every single person in that shop, THANK YOU, THANK YOU!Azar A.
A+++!!!! After 10+ years of living in LA and seeing various mechanics, A.G. Automotive & Diagnosis was by far the best service, expertise, and workmanship I have experienced. Chuck is HONEST, extremely knowledgeable and experienced (more so than any other mechanic I've ever been to)Jennifer C.
Was just given a good amount of prices and things that need replacing from Galpin, found this place and made a call. Chuck made this day a bit more bearable for me saving me money and educating me on my car situation! Thanks again, I'll definitely be back.Cameron H.
What can I say other than these guys know what they are doing and give you an honest and fair experience. From the first phone call I knew they were the right choice. They talked us through the complete repair and showed a genuine concern for our situation. The prices they quoted were accurate and the work they did was first rate. So happy we found these guys! If you want the job done right the first time, this is the place.Rick E.
It's simply the best service shop I've been to. Professional and courteous staff. I Had some serious issues with my engine, tried 2 other shops prior A.G. and they couldn't solve the problem. Chuck diagnosed my pickup truck, found the problem and fixed it in a timely manner. For a reasonable price, too!Desislav P.
A&G Automotive did an awesome job on my mini. Fast and efficient service. Fair pricing. They get straight to the point. I'll continue to bring my car to here for maintenance and recommend them to all my family and friends. Thanks A>awnya P.
I had an oil leak and I could have been taken advantage of very easily...but they were honest and told me it was a simple fix, and I walked out paying less than originally quoted. I understand every business has to make money to strive, but I can see they value their integrity over making a quick buck. They've gained my respect and future business. I highly recommend this company!Roxanne R.
I found this AG Automotive through yelp. So I decided to give it a try. I sent in one of our inventory (2006 Ford Crown Victoria Police Interceptor) in for steering wheel stiffness diagnostic. Owner Chuck was able to identify the problem in the first place. His crews are very professional (more professional I thought I was at a car dealership service department). Great experience throughout. Most importantly, got the job done right. They know what they're talking about. Certainly not some BS mom & pop shop just there for your money (if they fixed it right the first time). Price is fair. If you ever have problem with the repairs they done, there's always a warranty to back you up. Thank you chuck. I will be back at your shop for our other vehicle recondition. From: Ideal Motor Group in San Gabriel Valley.David L.
I went here with a really bad brake problem. Chuck took the time to explain the cause of the issue and what could be done to not only fix it but how to prevent it in the future. He and his team are professional and highly knowledgeable. I feel confident and grateful to these guys. I definitely recommend this shop and will continue to refer friends and family here. His prices are more than fair and the work is top shelf.Joe M.