Best Auto Repair, Reseda

CONTACT US

818-578-5191 | 6824 Aura Ave

CUSTOMER SERVICE

CUSTOMER SERVICE, Reseda, CA

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

A.G. Automotive & Diagnosis Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
Parts Plus CCC
Repair Pal
Car Care Aware

TESTIMONIALS

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Came in to get oil changes for both mine and my wife?s car and had an electrical problem looked at on my wife?s car! They got us in early, got my car out fast and took care of all of the problems on my wife?s car by the next day! All in all they were great at AG auto ! Plus they recommended a great smog check guy !
, 01/16/2021

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The shop was very accommodating and got me in for the afternoon wheel alignment as a walk-in customer. Prices were reasonable and no nickle and diming me on service. What they quoted on the verbal estimate was honored and their follow-up after care was very impressive. The owner actually reads the reviews and was very responsive to my minor concern regarding the alignment printout. He immediately replied with apologizing for not having that attached to my receipt and quickly sent me my copy they had on record. He also awarded me a FREE oil change for my concern. I will definitely return for care at this shop.
, 12/13/2020

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Great guy, great CS and most importantly very reliable.
, 10/14/2020

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These guys really go out of there way to help you. Only been there twice and they've already gone above and beyond the call on multiple occasions. You can't go wrong. Talk to Chuck
, 10/01/2020

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Love these guys!
, 09/09/2020

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A.G. Automotive is by far the best auto diagnosis and mechanic in the San Fernando Valley. Their lead Master mechanic Chuck is extremely experienced and is able to diagnose the hardest of Engine and Electrical issues on just about every make and model. I took in my Porsche Panamera S to A.G. for their Oil and Lube service recently and was in and out in a flash. The car is purring now but it was not always the case. A few years back the engine seized and I was fortunate enough to be referred to A.G. for a tow in diagnosis. Chuck was so excellent in figuring out what the issue was that Porsche North America had little argument against a manufacturer defect and ended up covering a $16,000 repair. Prices are very fair and low for the level of expertise that you are getting. Highly recommended, especially when you don't know what is wrong with your car and need an honest mechanic to fix it for you.
, 08/11/2020