Best Auto Repair, Reseda

CONTACT US

818-578-5191 | 6824 Aura Ave Reseda, CA 91335

CUSTOMER SERVICE

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Discover More About Appointments and Repair Services At A.G. Automotive & Diagnosis in Reseda

Ask The Mechanic
Chatsworth Auto Repair
Cost Saving Tips

A.G. Automotive & Diagnosis Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
Parts Plus CCC
Car Care Aware

TESTIMONIALS

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My regular mechanic has been really busy lately, and My daughter brings her Prius to A.G. Automotive, so I decided to try them out, and I was not disappointed. Chuck was very professional, and honest. He did fix the problem at hand, but did say he needed a few days to find the actual deep down cause of the problem so we will bring the car back very soon. He got the car back on the road, and I felt very at ease talking to him. He is very down to earth, and to the point. He is a mechanic you can send your kids or wife to and not worry about getting gouged or sold services that are not needed. Now granted they are a bit short handed right now, but they will get the job done. I feel like I have found a new mechanic, Also Thank you to Amber who answered the phone and got me in.
, 12/22/2021

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Excellent shop and service. They stayed open late just for me to pick up my car!
, 12/06/2021

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All around amazing shop!! Some of the nicest and most up front people I've ever met. Aside from excellent customer service, there's no one I would trust more with my car. They got me in quickly and not only fixed my electrical issues, but made sure everything else on the car looked good. They even gave me a heads up on what I will be having to replace next! This shop is a rarity and will forever be my go to.
, 10/23/2021

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These guys know there cars got a lot done for a very reasonable price I have zero complaints car runs great now!
, 08/02/2021

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Chuck was great and he's a wealth of knowledge. AG was highly recommended by my local shop for a transmission service on my Ram 3500. He walked me through the things he looks for and the steps that he takes to do the job right. Doesn't hurt that their price was very competitive too.
, 07/23/2021

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Awesome. Mechanics and Melissa is awesome too!
, 04/24/2021