Best Auto Repair, Reseda

CONTACT US

818-578-5191 | 6824 Aura Ave Reseda, CA 91335

RIGHT TO REPAIR

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



A.G. Automotive & Diagnosis Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
Parts Plus CCC
Car Care Aware

TESTIMONIALS

We brought our Mazda CX-5 in for an AC check, just a week after our Ford Fusion which needed numerous hose replacements. We've been using A.G. for a handful of years now for the Fusion, while the Mazda was serviced by the dealer until the warranty just recently expired. My Fusion was at A.G. for about a week which was a little bit longer than expected. But I realized that parts and shipping can have delays due to all the supply chain issues going on right now. And it helped in finding cheaper parts as they were able to shop around, which lowered my charge from the original quote. So, a week later, we decided to bring our Mazda in, basically without any appointment. The dealer wanted an insane amount of money to refresh the AC. But A.G. checked and repaired our AC issue and got it in and out in the same day. I think they did it so quick as a quiet courtesy for the delay with the Fusion, which, in my opinion, shows great customer service. We will continue using A.G. for all our auto repairs, as well as recommend them to our friends and family. Chuck is a cool, up front guy and the two women who handle the administrative work and the customers, Amber and Tammy, are very friendly and courteous.
, 05/01/2022

reviewicon
Tammy and Amber were very helpful and nice, I think they both took an hour each to explain stuff to me. Not the cheapest shop ,but it's worth it in LA, I'll never take my car to a cheap shop to be lied to again. I would recommend anyone to come here if you care about your car.
, 04/12/2022

reviewicon
Amber is such a great addition to the team and is so welcoming! It was also cool hearing how she was a customer and is now a part of the team. She really listened and understood my financial limits during this visit and helped with no judgement.
, 01/29/2022

reviewicon
My regular mechanic has been really busy lately, and My daughter brings her Prius to A.G. Automotive, so I decided to try them out, and I was not disappointed. Chuck was very professional, and honest. He did fix the problem at hand, but did say he needed a few days to find the actual deep down cause of the problem so we will bring the car back very soon. He got the car back on the road, and I felt very at ease talking to him. He is very down to earth, and to the point. He is a mechanic you can send your kids or wife to and not worry about getting gouged or sold services that are not needed. Now granted they are a bit short handed right now, but they will get the job done. I feel like I have found a new mechanic, Also Thank you to Amber who answered the phone and got me in.
, 12/22/2021

reviewicon
Excellent shop and service. They stayed open late just for me to pick up my car!
, 12/06/2021

reviewicon
All around amazing shop!! Some of the nicest and most up front people I've ever met. Aside from excellent customer service, there's no one I would trust more with my car. They got me in quickly and not only fixed my electrical issues, but made sure everything else on the car looked good. They even gave me a heads up on what I will be having to replace next! This shop is a rarity and will forever be my go to.
, 10/23/2021