Best Auto Repair, Reseda

CONTACT US

818-578-5191 | 6824 Aura Ave

RIGHT TO REPAIR

RIGHT TO REPAIR, Reseda, CA

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



A.G. Automotive & Diagnosis Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
Parts Plus CCC
Repair Pal
Car Care Aware

TESTIMONIALS

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Came in to get oil changes for both mine and my wife?s car and had an electrical problem looked at on my wife?s car! They got us in early, got my car out fast and took care of all of the problems on my wife?s car by the next day! All in all they were great at AG auto ! Plus they recommended a great smog check guy !
, 01/16/2021

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The shop was very accommodating and got me in for the afternoon wheel alignment as a walk-in customer. Prices were reasonable and no nickle and diming me on service. What they quoted on the verbal estimate was honored and their follow-up after care was very impressive. The owner actually reads the reviews and was very responsive to my minor concern regarding the alignment printout. He immediately replied with apologizing for not having that attached to my receipt and quickly sent me my copy they had on record. He also awarded me a FREE oil change for my concern. I will definitely return for care at this shop.
, 12/13/2020

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Great guy, great CS and most importantly very reliable.
, 10/14/2020

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These guys really go out of there way to help you. Only been there twice and they've already gone above and beyond the call on multiple occasions. You can't go wrong. Talk to Chuck
, 10/01/2020

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Love these guys!
, 09/09/2020

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A.G. Automotive is by far the best auto diagnosis and mechanic in the San Fernando Valley. Their lead Master mechanic Chuck is extremely experienced and is able to diagnose the hardest of Engine and Electrical issues on just about every make and model. I took in my Porsche Panamera S to A.G. for their Oil and Lube service recently and was in and out in a flash. The car is purring now but it was not always the case. A few years back the engine seized and I was fortunate enough to be referred to A.G. for a tow in diagnosis. Chuck was so excellent in figuring out what the issue was that Porsche North America had little argument against a manufacturer defect and ended up covering a $16,000 repair. Prices are very fair and low for the level of expertise that you are getting. Highly recommended, especially when you don't know what is wrong with your car and need an honest mechanic to fix it for you.
, 08/11/2020