Best Auto Repair, Reseda

CONTACT US

818-578-5191 | 6824 Aura Ave Reseda, CA 91335

RIGHT TO REPAIR

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



A.G. Automotive & Diagnosis Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
Parts Plus CCC
Repair Pal
Car Care Aware

TESTIMONIALS

reviewicon
All around amazing shop!! Some of the nicest and most up front people I've ever met. Aside from excellent customer service, there's no one I would trust more with my car. They got me in quickly and not only fixed my electrical issues, but made sure everything else on the car looked good. They even gave me a heads up on what I will be having to replace next! This shop is a rarity and will forever be my go to.
, 10/23/2021

reviewicon
These guys know there cars got a lot done for a very reasonable price I have zero complaints car runs great now!
, 08/02/2021

reviewicon
Chuck was great and he's a wealth of knowledge. AG was highly recommended by my local shop for a transmission service on my Ram 3500. He walked me through the things he looks for and the steps that he takes to do the job right. Doesn't hurt that their price was very competitive too.
, 07/23/2021

reviewicon
Awesome. Mechanics and Melissa is awesome too!
, 04/24/2021

reviewicon
Wheel bearing...how could one part cause so much noise, my ears were ringing. A.G Automotive found the issue quickly and charged a fair price. I am happy to have found them. My Focus ST is happy too.
, 04/13/2021

reviewicon
Awesome service with great care. I was treated with the utmost respect and care
, 04/02/2021