We brought our Mazda CX-5 in for an AC check, just a week after our Ford Fusion which needed numerous hose replacements. We've been using A.G. for a handful of years now for the Fusion, while the Mazda was serviced by the dealer until the warranty just recently expired. My Fusion was at A.G. for about a week which was a little bit longer than expected. But I realized that parts and shipping can have delays due to all the supply chain issues going on right now. And it helped in finding cheaper parts as they were able to shop around, which lowered my charge from the original quote. So, a week later, we decided to bring our Mazda in, basically without any appointment. The dealer wanted an insane amount of money to refresh the AC. But A.G. checked and repaired our AC issue and got it in and out in the same day. I think they did it so quick as a quiet courtesy for the delay with the Fusion, which, in my opinion, shows great customer service. We will continue using A.G. for all our auto repairs, as well as recommend them to our friends and family. Chuck is a cool, up front guy and the two women who handle the administrative work and the customers, Amber and Tammy, are very friendly and courteous.
Nokturnal1, 05/01/2022